Welcome

Welcome To The HR Desk

Creating a Culture of High Performance

Our mission is to help you focus on your strategic objectives while we manage your Human Resources and Health & Safety Matters.

We do this through in depth consultations, custom business audits, bespoke in-person training and fully online, CPD approved, courses.




About HR Desk

Cyril Keegan CEO HR Desk

About Us

Having great HR in the workplace is essential to help your business grow, and when HR issues do arise you need to take action to resolve them quickly and effectively. This is where Cyril Keegan from HR Desk comes in.

Cyril, a HR and Health & Safety Professional with 22 years’ experience provides businesses with the expert support they need to resolve issues and make sure that they’re getting the most out of their people. Owners and managers of SMEs often don’t have the time or resources to spend on issues that distract them from growing their business, the practical straightforward advice they get from HR Desk is therefore something they can really act upon.

Our Services are affordable and come at a fraction of the price of having a dedicated and costly in-house HR Department within your organisation. We are here to support you through whatever HR issues that you face and through our expert advice, in-depth consultations, custom business audits, bespoke in-person training and fully online, CPD approved courses.

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Client Testimonials

Wilton Waste Recycling worked very closely with HR Desk and Cyril Keegan during a twelve month period where they served as Health & Safety Consultants. The company offers high quality service and we can say we have always been satisfied with their assistance in both HR and health & Safety advice. We were highly impressed by the knowledge HR Desk brought to our business which were both practical and implementable.

Marcel Haynes, Wilton Recycling

I can highly recommend Cyril for the service he has provided. His comprehensive work assisted us in getting Health and Safety approval on the largest cleaning job we have ever undertaken. As a HSE project for Cavan General Hospital it was high profile and therefore it attracted a great deal of attention. Cyrils document was so comprehensive it was accepted without amendment by the HSE and we went on to complete the job successfully.

Emmet Fidgeon, ACE Cleaning

Dealing with HR issues on a day to day basis is very time consuming and if not handled correctly could be very expensive. We felt we needed the help and knowledge HR Desk provided. Cyril is an experienced HR professional who brings a sense of integrity and professionalism when dealing with the HR aspects of our business. I would highly recommend his services.

Ruth King, Silo Clean

The feedback from the candidates on the courses that Cyril provided was extremely positive and has resulted in improved company performance in many areas. Cyril has provided this company with an excellent service and our investment in training has certainly paid off. I therefore highly recommend Cyril for HR training for any company who wishes to see an improvement in their companies performance from a HR perspective.

Darragh Eliott, Elliott Building & Civil Engineering

The company has received very positive feedback from the training sessions and a number of individuals have commented on Cyril's delivery style as very personable and effective. Further to this Cyril's knowledge of the area of HR is exceptional and his experience really adds to the training sessions he delivers. We are extremely happy with the training Cyril has delivered and expect to avail of more training in HR related areas in the future.

Stephen Lyons, GEM Group

Online Training Courses

Online Training Courses

A wide range of staff training and development courses are available from HR Desk, including but not limited to, the following topics. Working From Home (Lone Working) Managing Conflict, HR Strategy Management, Effective Team Management, Disciplinary and Grievance, Appraisal Training for Appraisers, Dealing With Workplace Bullying, Conflict Resolution, Communicating with Employees, Conducting an Investigation, Harassment, Induction, Interviewing, Misconduct Presentation and many more.


More About Our Courses

HR Desk Services Overview

HR Desk Employment Law Advice and Support Line

Would you like to have your own HR Team? We can provide this at the fraction of the costs of having a fulltime team in place.

Local and personal HR Advisors - Familiar with Complex Employment Legislation
Tribunal Insurance – insure against large costs.
“We advise to protect you” – Giving you peace of mind.



Supervisory and Management Training / Effective Team Leadership

Draw on the following management and leadership skills to enable a high performing team. 

• Communicating with confidence.

• Effective delegation.

• Motivating your people.

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Contacts and Handbooks

HR Desk can provide up to date and GDPR compliant documentation. Contracts and Employee handbooks are the most common requirements for companies. Recent legislation has put a greater onus on companies to provide Employee Contracts.  Documents designed by HR Desk can protect your business and indeed by their very existence can prevent problems which might have occurred otherwise.


HR Locker

HR Locker is a cloud based, simple and intuitive platform. The service allows you to manage many HR tasks including, Annual Leave, Sick Leave and all HR related documentation allowing you to have detailed and where required signed HR documents in one place with ease of access. The system provides a low-cost system that provides ease of mind for the company and has three tiers of access to allow appropriate control at various levels of personnel within the company.

If you would like to find out more about this please contact HR Desk to arrange an online demo.


Workplace Investigations

From time to time situations arise which necessitates a company to conduct an investigation into a situation which involves members of staff. Such situations arise where there is potential misconduct.  This can arise due to allegations of pilfering, poor performance or a grievance raised by an employee to name but a few. HR Desk has vast experience in conducting Workplace Investigations.

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Disciplinary Procedures Training

When matters of Discipline or Grievance arise an employer needs to handle such situations very carefully and HR Desk can guide you through this process. Best practice and the necessary legal process will be followed in order to protect the employers and employees’ interest.

Investigations: A thorough investigation into any misconduct or a grievance allegation must be undertaken. The investigating officer can only be involved with any subsequent hearing if the Company is too small to have another manager hearing the appeal and the policy is written to reflect this. HR Desk can also help by providing qualified credible and impartial people to chair the meetings.

Capability: Some employees who underperform because they do not have the necessary skills to do their job and some are absent so often they can’t get through their fair share of the workload. Both scenarios are capability issues but the way they need to be handled are very different. HR Desk can write a capability policy and provide guidance on how to manage an employee back to full performance or out of their business. Particular care is needed in handling ill health dismissals to ensure you will not be faced with a disability discrimination claim. We can advise on whether an Occupational Health report would be helpful and have contacts with professionals in this field

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Recruitment

While not a recruitment agency, HR Desk can assist in all stages of the recruitment process advising on Job Spec compilation, Advertising, Shortlisting, Interview Process, Reference Checking, Selection, Onboarding, Induction.

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Absence Management

The associated loss in productivity due to absence and sick leave can be a massive cost to employers. Employers are keen to deal with this in an effective way. HR Desk can introduce measures in order to assist in such matters in order to provide a resulting significant improvement in these areas

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Training and Development

A wide range of training courses are available, including...
  • Managing Conflict
  • Managing Abuse
  • HR Strategy Management
  • Effective Team Management
  • Disciplinary and Grievance
  • Appraisal Training for Appraisers
  • Bullying
  • Conflict Resolution
  • Communicating with Employees
  • Conducting an Investigation
  • Harassment
  • Induction
  • Interviewing
  • Misconduct Presentation
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Redundancy Projects

Making staff redundant is a difficult but often a necessary part of running a business. The redundancy process is complex and getting it wrong can prove very expensive. Even more important is that you end up with the staff you need to take your business forward and that any departing staff leave as positive ambassadors for your company. 


Performance Management

Consider the tools for managing performance including
  •  Setting performance standards and objectives.
  • Ensuring standards are met.
  • Conducting Performance Reviews.
HR Desk can assist and give comfort to the business in a difficult project like this. We recognise that it is not easy or pleasant whether you are running the campaign or the person whose post is at risk, but our people centred approach helps everyone to feel they have been treated fairly and with dignity. The end result is that even those made redundant leave as positive ambassadors for your business.

Every business situation is different and you really need objective, business focused advice to help navigate the rules and redundancy process correctly. 


Employment Assistance Programme (EAP)

Our EAP aims to assists your employees with their wellbeing. We ensure that employers have a place where their employees can come and talk about any of the difficulties they maybe experiencing through a safe and confidential service. Employees will have access to a team of compassionate counsellors no matter what the location of your employee. Sessions are accessible through the following user- friendly mediums, via video conferencing, phone calls or live chat.

We recognise that mental health is of paramount importance and assistance on this issue along with any other issues affecting your employees can be discussed with the professions through our EAP.

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Training Services


Accident investigation

This course will focus primarily on the skills with regard to Accident Investigation including, preserving the accident scene, gathering evidence, photos, witness statement, writing a report. It shall also focus on the prevention of accidents and cover the aspects of systems and arrangements to manage health and safety in the workplace.

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Appraisal Training

When done well a performance appraisal can

  • Emphasises the value of an employee’s contributions
  • Is balanced, objective, and informative
  • Supports performance expectations by providing specific and meaningful feedback
  • Engages the manager and employee in developing goals and a career plan
  • Creates an environment for collaboration and open communication
  • Contributes to employee satisfaction and inevitably the future success of the organisation

HR Desk is very experienced in this area and has witnessed major improvements in employee performance in line with business objectives.

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Disciplinary Procedures Training

This course will focus primarily on the skills with regard to Disciplinary Procedures including...
  • The importance of having appropriate procedures.
  • Understanding Codes of practice governing this area.
  • Practical session on following Discipline and Grievance procedures in a meaningful manner.
  • Giving and receiving feedback.

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Manual Handling Training

HR Desk provides manual handling either on your premises or of site. Certificates are issued following the successful passing of the course.

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Safety Seminars

Bespoke Safety Seminars tailored to meet the needs of your business.

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Conflict and Conflict Resolution Training

This course will focus primarily on the skills with regard to Disciplinary Procedures including...
  • Recognising Workplace Conflict – signs and symptoms.
  • Responding to Workplace Conflict – what are your responsibilities.
  • Resolving Workplace Conflict – practical tips, including handling difficult conversations.
  • Bullying or Harassment

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Conducting an Investigation

When a complaint is brought to the attention of the employer it is paramount that the complaint is taken seriously by thoroughly investigating it. Equally if there is an allegation of misconduct against an employee, this must also be investigated. 

HR Desk will take you through this process or indeed provide suitable training for your team to include...
  • Look at planning investigations into complaints
  • Including communicating the process
  • Taking Statements and allegations
  • Preparing a relevant strategy
  • Ensuring confidentiality and what action to take
  • Discuss the maintenance of written records
  • Look at the appeals process

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HR Strategy Management Training

This programme is built around the employee lifecycle with a focus on the role of the line manager and their own personal development. The three modules provide a valuable in-house solution for organisations to build their line manager skills, and deliver better employee retention, engagement and performance ...
  • Personal Effectiveness
  • Performance, Developing and Progressing
  • Recruiting and Induction

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Essential HR Practices – Covid-19 

Aims
This course aims to highlight all areas of HR that need to be considered in order to protect business regarding a return to work. 

It also aims to allow the company to act in confidence considering Covid-19 potential implications.

Objectives
Candidates will be trained in all HR related matters in the context of Covid-19. 

The course will discuss and dissect issues pertaining to employee issues and return to work. 

Outline
  • When can business expect to re-open?
  • Practical steps that employers can take in preparation for a return to work
  • What if an employee refuses to return to work?
  • Practical steps that employers can take while employees continue to work from home.
  • Management of employee processes such as Performance Management, Investigations, Disciplinary and Grievance issues when employees are working from home.
  • Preparing employees for returning to work.
  • Update and introduce new policies and company documents
  • Layoff, Short Time working and Redundancy
  • Potential claims from Employers

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Contact Us

If you would like to know more about any of our services we would be happy to hear from you. Contact Us Now.